At Kaya99, your privacy is not just a legal obligation — it is our sincere commitment to every member. Find out exactly how we collect, use, and protect your personal information at all times.
Every layer of our security is specifically designed to keep your personal information safe and under control at all times.
All data transmitted between your device and kaya99's servers is protected by 256-bit SSL encryption. Stored data is secured using AES-256 encryption — the same standard used by leading financial institutions worldwide.
Kaya99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing activities have been reviewed and approved by qualified legal counsel.
You have the full right to access, correct, and request deletion of your personal data at any time. Through your Kaya99 account settings, you can manage your privacy preferences easily and quickly.
Kaya99 does not sell, rent, or share your personal data with any third party for marketing purposes. Your data belongs to you — we only use it to provide you with a better service.
Kaya99's security and privacy systems are regularly audited by accredited independent cybersecurity firms. Any vulnerabilities identified are promptly remediated to ensure your protection stays up to date.
In the event of any security incident involving your data, kaya99 will notify you within 72 hours as required by PDPA. We believe in full transparency to maintain your trust.
This Privacy Policy explains in detail how Kaya99 ("we", "Platform" or "Kaya99") collects, uses, stores, and protects your personal information while you use our platform at kaya99.onl. We respect every member's privacy and are committed to ensuring your data is handled with care, integrity, and responsibility.
Kaya99 is an online gaming platform operating in Malaysia, offering a wide range of entertainment including slots, bingo, Sports Betting, and a VIP membership program. As a responsible platform, we take every aspect of our members' privacy and data security seriously.
This Privacy Policy applies to all users of the Kaya99 platform, including website visitors, registered members, VIP programme participants, and anyone who interacts with our platform through any channel — whether the website, mobile app, or customer support channels.
This policy explains:
Kaya99 collects various types of personal data depending on how you interact with our platform. Below is a comprehensive summary of the data we may collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account Registration & KYC |
| Contact Data | Phone number, email address, residential address | Registration & Profile Updates |
| Financial Data | Bank account number, transaction records, deposit history | Deposit & Withdrawal Process |
| Technical Data | IP address, device type, operating system, web browser | Automatic during use |
| Usage Data | Game history, play time, game preferences | Automatic during gameplay |
| Communication Data | Live chat transcripts, support emails, feedback | Support Interactions |
We only collect data that is strictly necessary to provide our services. We do not collect sensitive information such as health data, religious beliefs, or political views unless required by law.
The data we collect is used responsibly for clear and legitimate purposes. Kaya99 does not use your data for any purpose not stated in this policy without obtaining your fresh consent first.
The primary purposes for which your data is used are as follows:
Kaya99 does not sell your personal data. We only share your information in limited, specific circumstances as outlined below, and always with adequate safeguards in place.
Kaya99 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or accidental disclosure.
Key security measures we implement include:
Kaya99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
You can manage cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the Kaya99 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you in a readable format.
If your data is inaccurate or out of date, you have the right to request immediate correction at no charge.
You can request deletion of your personal data, subject to legal data retention obligations.
You can object to the processing of your data for direct marketing purposes or purposes based on our legitimate interests.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you can request a temporary restriction on the processing of your data while an investigation is being carried out.
To exercise any of the rights above, please contact our Privacy Officer by email at [email protected] or via our platform's live chat. We will respond to your request within 14 business days.
Kaya99 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law. Retention periods vary by data type:
Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-linked to you.
As an online platform, kaya99 may store and process your data on servers located outside Malaysia. All cross-border data transfers are carried out with strict protective measures and in full compliance with Malaysia's PDPA requirements.
When your data is transferred outside Malaysia, we ensure:
The kaya99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
During the registration and KYC verification process, we conduct strict age checks to ensure our platform remains inaccessible to minors. Should we discover that a child's personal data has been collected inadvertently, we will take immediate action to:
If you suspect that a minor has registered on our platform, please contact us immediately at [email protected] so that we may take the appropriate action.
Kaya99 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and handling any privacy-related inquiries or complaints from our members.
If you have any questions, concerns, or wish to exercise your privacy rights, you can reach us through the following channels:
We aim to respond to all privacy-related inquiries within 14 working days. For more complex requests such as data exports or account deletion, resolution may take up to 30 working days.
Kaya99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any material amendments will be communicated to members via their registered email or a prominent notice on the platform before the changes take effect.
The latest version of the Privacy Policy will always be available on this page with the update date clearly noted at the top of the document. Continued use of the kaya99 platform after any amendments are published constitutes your acceptance of the updated policy.